A Virtual Assistant (VA) is a remote professional who provides administrative, creative, technical, or customer support services to individuals or businesses.
Frequently asked questions
Are your VAs trained and experienced?
Absolutely. All our VAs go through a thorough vetting process. Many hold certifications in areas such as bookkeeping, digital marketing, UI/UX design, and more.
How do I hire a VA from VA Central PH?
It’s simple. Start by reaching out to us—we’ll schedule a free 1-hour discovery call to understand your business needs. From there, we’ll match you with a VA who fits your requirements.
How much does it cost to hire a VA?
Our rates range from $10 to $45 per hour, with a minimum of 20 hours per week. Rates depend on the task complexity and the VA’s expertise.
Is there a minimum contract period?
No long-term commitments required! We offer flexible plans—from one-time projects to ongoing support.
Do you offer package deals or monthly retainers?
Yes! We provide customized pricing packages for businesses needing regular support. Get in touch, and we’ll create a plan tailored for you.
Can I change my VA or request additional support?
Of course. If your needs evolve, we can assign additional VAs or find a better match for your business.
What types of tasks can a VA handle?
Our VAs can assist with a wide range of tasks including email management, calendar scheduling, social media, customer support, bookkeeping, lead generation, and more.
Do I need to train my VA?
Our VAs are already skilled in their fields. However, for tools or processes unique to your business, a brief onboarding period is recommended.
What if my VA is unavailable or sick?
We’ve got you covered. Backup VAs are always on standby to ensure your operations continue smoothly.
Can I interview the VA before getting started?
Yes. After our initial discovery call, we can arrange an interview with your matched VA so you can assess fit before committing.
What time zones do your VAs work in?
Our VAs are based in the Philippines but can adjust to your preferred working hours, including US, UK, or AU time zones. Nonetheless, we always request clients to allow
How do I communicate with my VA?
You can communicate via tools like Zoom, Slack, email, or your preferred platform. We’ll work around what’s most efficient for you.
Is my data secure with your VAs?
Definitely. We take data privacy seriously. All VAs sign NDAs and follow strict confidentiality protocols to protect your information.
How do I communicate with my VA?
You can communicate via tools like Zoom, Slack, email, or your preferred platform. We’ll work around what’s most efficient for you.
What’s your replacement policy if things don’t work out?
If you’re not satisfied with your VA, we offer free replacements. Your satisfaction and workflow continuity are our top priorities.
Let’s Talk
We offer hands-on support to ensure that your questions get answered in a timely manner.
